This Privacy Policy outlines how we, Optistride, collect, use, and protect your personal information. We are committed to safeguarding your privacy and ensuring that any personal information you provide to us is processed in accordance with applicable data protection laws.
We may collect personal information from you in various ways, including when you visit our website, fill out a contact form, or request our services. The types of personal information we may collect include:
Name
Contact information, such as email address and phone number
Demographic information, such as age, gender, and location
Health information, such as information related to your foot orthotics treatment
We may also collect information about your use of our website, such as your IP address, browser type, and referring/exit pages.
We use the personal information we collect to:
Provide our services to you, including foot orthotics treatment and consultations
Respond to your inquiries and requests
Send you marketing communications related to our services, promotions, and events
Analyse and improve our services and website
Comply with legal obligations
We will only use your personal information for the purposes for which it was collected, and we will not use it for any other purposes without your consent.
We may disclose your personal information to third-party service providers who assist us in providing our services, such as IT support, payment processing, and marketing services. We ensure that any third-party service providers we work with are GDPR compliant and have appropriate security measures in place to protect your personal information.
We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety or that of our customers or the public.
We will only retain your personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures such as encryption and firewalls to protect your personal information.
You have the right to:
Access the personal information we hold about you
Request that we correct any inaccuracies in your personal information
Object to the processing of your personal information
Request that we delete your personal information
Request that we restrict the processing of your personal information
Receive a copy of your personal information in a structured, machine-readable format
To exercise any of these rights, please contact us using the contact information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes to this Privacy Policy constitute your acceptance of the changes.
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info@optistride.co.uk.
